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Returns Policy

RETURNS/CANCELLATION PROCEDURE
We hope you are pleased with your purchase of Nature Works products. If you are not satisfied with the goods supplied and wish to return any items bought from us then we will be happy to make a refund. Our policy lasts 30 days. If 30 days have gone since your purchase, unfortunately we can’t offer you a refund or exchange.

If you wish to change or cancel your order then you should notify us by emailing info@fromnatureworks.com. To complete your return, we require a receipt or proof of purchase.

Where goods have been delivered and you wish to change or cancel your order then any goods supplied should be returned to us at your own expense in their original condition within 28 days of giving us your notice to change or cancel. The delivery address for returning goods is Ground Floor, Unit 2, Greenways Business Park, Chippenham, SN15 1BN  

Following receipt of the goods by us we will be happy to accommodate changes where possible or you will receive a full refund within 28 days of the return of the goods.

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